#DiscoverTheDifference: "Just Get a Signature" – Why a Dangerous Misconception Can Cost You Everything
"In the event of an accident, the employee's signature is enough to prove I conducted the training. Even with a multilingual team, I'm safe."
We hear this sentence often. And we understand where it comes from: the pressure in logistics is immense. But let’s be real: what might pass an internal audit with a wink and a nudge will collapse like a house of cards when a real emergency strikes.
Theresa Schnurbus, Head of Customer Acquisition how.fm — championing digital onboarding and continuous upskilling across warehouse processes.The Reality: When the Law Digs Deeper
According to §12 of the Occupational Health and Safety Act (ArbSchG), information must be conveyed "in a form and language understandable to the employees." If, after an accident, an expert determines that language skills were insufficient to understand the safety instructions, things get uncomfortable. At that point, we’re no longer talking about mere paperwork - we’re talking about negligent bodily harm and criminal consequences for managers.
Why Everyone Is Turning a Blind Eye (Out of Necessity?)
We know how things work in the warehouse:
- Time is a luxury: During peak times, SLAs must be met.
- Language barriers: New language groups join the team, but trainers don't speak those languages.
- The stopgap solution: You hope for pictograms and "common sense"—and just get the signature.
The problem? The employer has a "duty of delivery" regarding comprehension. A signature alone is no shield if the training format was unsuitable.
Discover the Difference: how.fm as Your Safety Net
This is exactly where we come in. We want you to be able to sleep soundly at night. With how.fm, you digitize your training so that it is not only legally compliant but also human-centric.
Here’s how we make your life easier:
- #HireAnyoneFromAnywhere: Automatic translations allow you to train everyone in their native language (40+ languages).
- Smart Editor: Use AI upload to convert your existing documents directly into interactive courses. This is pedagogically more effective than any video and saves your trainers 45–60 minutes per session. #Standards #ContinuousImprovement
- Scalability During Peak: Whether it’s 10 or 100 new temporary workers, your training runs 24/7 on autopilot. #CarefreeCompliance
The results in black and white: Training isn't a cost center; it's an efficiency lever. Our customers often reduce their training costs by 60% and lower their accident rates by an average of 23%. ROI is typically achieved in less than a year, while time-to-productivity drops by 15%.
Curious? Meet us at LogiMAT 2026! ☕
Heading to LogiMAT? So are we! We don’t have a fixed booth, but we’ll have our tablets packed with exciting sample courses—and we’re buying the (otherwise way too expensive) coffee! ;)
Let’s have a relaxed chat about how we can secure your compliance and take the weight off your team’s shoulders.
Fancy a LogiMAT coffee? Just send a quick email to theresa@how.fm and we’ll set up a time.
We look forward to seeing you
